Totally Managed IT™ Services

Responza offers a full suite of IT services to identify and repair potential problems before they affect your business. We assume day-to-day responsibility for servers, PCs, firewall and network hardware so you are free to focus on your bottom line.

Benefits of Totally Managed IT™

Fixed-cost, monthly plans
No more unexpected expenses. A real IT budget rather than an IT guess.
No long term commitment
We don't need long-term contracts to keep customers, just great service.
24/7 IT Support
Rest easy knowing your business' IT infrastructure is under constant care.
Service you need, at a price you can't beat
Our Totally Managed IT™ costs significantly less than hiring a new employee.
Stability, security, peace of mind
Responza's strategic management keeps your IT healthy.

Our Services include:

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Server/PC Management
- Responza takes care of your system’s maintenance, troubleshooting, and software/hardware installation. We manage your vendors (internet, software, and hardware) as needed to coordinate installations and repairs.
Security
- Our security services include firewall protection and spyware/anti-virus prevention.
24/7 Monitoring
- We monitor your systems from our office to constantly track your environment, alert our staff when troubles are identified and respond as quickly as possible, remotely or onsite.
Data Recovery and Backup
- Responza's data management ensures that user files and data are always protected, available from any location, and easily recovered if a disaster occurs—all without administrator intervention.
E-mail Support
- When your e-mail goes down, so does your business. Responza’s clients enjoy a guaranteed 4-hour onsite response time in the event of an emergency. In many cases, we’ll be able to remotely diagnose and resolve issues to get your business running in minutes, instead of hours or days.
Networking
- Responza constantly monitors your network to ensure that your technology is performing optimally. Since we take a proactive approach to monitoring your network, we can prevent your company from experiencing expensive IT complications and save you thousands of dollars per year.
Vendor Management
- We take the worry out of having to deal with individual technology companies and become your point of contact with them. We will work with their tech support to resolve issues you face with their products and assist with scheduling service calls for your equipment.